We want every song to land. If yours doesn't, here's how it works.
Songs that come back unfinished, cut off, silent, distorted, in the wrong language, or with garbled vocals.
We'll regenerate the song once at no charge. If the regenerated version has the same technical issue, you get a full refund.
Personal taste. AI-generated music has natural variance — the same prompt can produce very different results. If the song is finished and technically clean but isn't quite the vibe you hoped for, that's outside our refund window.
Reply to your delivery email within 7 days with a description of the issue. We review within 48 hours.